• Phone: +(234) 8033443727
  • Address: 54 Okpara Avenue Enugu, Enugu State.
  • Email: info@specstechafrica.com
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ICT Management

  • Oct-18-2019 13:40 PM

Our ICT Management Service is focused on providing customer-driven and efficient ICT management and infrastructure services by deploying technology-driven solutions to solving strategic problems to enhance productivity and efficiency.

With their focus shifting towards core business capabilities, many organizations are outsourcing selected business functions to third party IT experts who can perform them more efficiently and cost-effectively. By outsourcing IT services, companies are able to give more attention to their primary occupation, hence building a stronger and more efficient organization. The peace of mind that comes from entrusting IT processes to industry leaders enables companies to pursue excellence and innovation in their field of specialization.

Specstech Africa assumes ongoing responsibility for monitoring and managing the day-to-day system operations of its customers. Our mission is to provide standard and bespoke support services to our customers. This we achieve through a comprehensive combination of onsite and remote service offerings, spanning cabling infrastructure, software support, incident management, network support, disaster recovery, desktop migration, and end-user support. Our services enable our customers to reduce downtime, lower operating costs, lower the risks of not meeting IT goals and increase productivity while maximizing technology investment.

With over 17 years of cumulative work experience from our Lead Consultant, we have been exposed to various IT environments in the financial sectors and hospitality. We deliver real competitive advantage to our customers by proactively monitoring and fixing problems before they happen. Our support services allow our customers to focus on their core business objectives and strategic IT initiatives while receiving greater value from their IT investments.

Service Deliveries


This involves the management of your network infrastructure

Support of VPN links, Troubleshooting, Network design and implementation

 


  • IT security support is tailored to your needs, and best practices;
  • Protection of mission-critical solutions with a scalable and consistent IT security strategy;
  • Constant situational overview covering all IT security systems;
  • Prompt actions by security specialists to minimize identified risks.
  • IT security support is tailored to your needs, and best practices;
  • Protection of mission-critical solutions with a scalable and consistent IT security strategy;
  • Constant situational overview covering all IT security systems;
  • Prompt actions by security specialists to minimize identified risks.

  • We provide technical support to teams within the organization, and to external clients when required
  • We provide assistance with systems integrations
  • Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customized training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organization’s systems
  • Developing reports for teams across the business

  • We provide Banking Application backup services for Disaster recovery
  • We also provide VPN backup Solutions
  • ICT auditing

  1. Software management consulting services
  2. firewall support services and consulting
  3. Atm Machine installation 
  4. IT Audit For banks and Tech Firms